Online Workshop
Assessment, Care Planning and Goal Setting
Multiple Workshops Available
Registration
Flexible rescheduling
Change up to 24 hours before.
Why take this course?
Lessons from the Frontline.
For experienced care managers who want to update their knowledge as well as relative newcomers to enhance assessment, goal setting and care planning practices. It’s also perfect for senior managers looking to share new ways of working with their teams.
Assessment, goal setting and care planning processes are the foundations of Care Management practice, yet it’s the number one area for QSC non-compliance! In this workshop, Anna will share the lessons learned from working with a huge diversity of providers, from those getting the praise to those who need support with non-compliance notices.
In just 2 hours online Anna will show you where a few small changes can get big practice improvements for you and your team.
Workshop details
An updated look at assessment and care planning in the context of changing home care practice
The methods for creating client onboarding workflow from beginning to end (well, it never really ends)
An approach to reaching the ‘aha’ moment, where consumer outcomes intersect with your practice methodology
Discover unique ways to engage consumers and families in the process
Understand why Standard 2 features in the most non-compliance outcomes, and what to do about it
Key tips for quality audit preparation relating to assessments and care plans
What you'll gain:
Care Managers looking for a fresh take on assessment and care planning
Managers seeking inspiration to upskill and uplift their care management teams
Quality teams wanting to better understand the relationship between care management practices and quality audit outcomes
Who's it for?
What's included?
Downloadable copy of the slides for you to look back on
Additional resources and examples
Certificate of Attendance
Register Here
Upcoming Workshops
Facilitators
Anna Millicer
Workshop Leader
Anna has spent the last 30 years in just about every area of the home care sector including stints at ACCPA and COTA Australia. As well as leadership roles and hands-on experience as a care manager, she has undertaken an extensive range of Home Care & CHSP quality reviews, led training & professional development throughout the sector and coordinated numerous home care provider and consumer-focused projects.
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'The presentation was engaging and highlighted the need for good assessment tools.'
Kate Strauss, Living Choice
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'Anna's knowledge is invaluable.'
Sandy Beckitt, Staffing Options
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'Very informative and easy to understand.'
Sandy, Invernell Community Support
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No. One registration is for one learner. We value the intimacy of our workshops and cap the numbers at a group size that works best for the content.
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Sure do. Just select 'Pay by Invoice' as your payment method when you check out and you'll automatically receive a tax invoice.
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Get 20% off when you buy 5 or more places (simply check out using the group price). For discounts on more than 10 places, email admin@invox.com.au
NB: 'Places' refers to the total number of registrations made and can be spread across any number of courses or learners. -
Yes! Zoom can accommodate this, we'll provide instructions on how to activate this during the workshop.
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We get it. Things change, stuff happens. You can cancel your spot and request a full refund if you let us know 7 (or more) days in advance. Alternatively, you can change the name on your booking or switch dates one day before the workshop (take note, switching dates is subject to availability and can only be done a maximum of 2 times).
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We’ll send the Zoom link one business day before your workshop so you can easily find it on the day.
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Yes! Everyone is issued with a certificate of completion upon finishing the training.
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No. We want to maintain the intimacy of this workshop and allow people to freely share their concerns and challenges. For this reason, we don't record this workshop.