Essential Briefing :
Support at Home -
Pricing & Finances
Wednesday, 26 February 2025
10.45am - 3:45pm AEDT
Everything you need to know - 5 hours online
Key Factors in Price Setting
Improving Market Share
Reducing Costs & Overheads
Optimising Revenue & Enhancing Margins
In partnership with
Organisations must find ways to be lower costs, increase revenue and capture their share of the 83,000 new packages in the pipeline.
Already so much work to be done and the Government has dropped the bombshell that providers will need to design a whole new price list and pronto.
It’s complex decision making - this briefing will be provide the foundations to set you up for SaH.
The financial details of SaH - what’s in and what’s out
An overview of how other providers are likely to respond
The risks and opportunities in SaH price setting
Efficiencies that drive lower prices and enhance profitability
Communicating the changes to clients
From back of house set up to front of house productivity, this Essential Briefing covers:
Whether you are a large provider, small or medium sized organisation OR just thinking about entering the market, this program is for everyone preparing their financial approach to Support at Home
Who should attend?
CEO’s and Exec teams
Managers at all levels
Finance & Admin staff
Program Outline
The Big Picture: Finances, Pricing & Viability
The changes to SaH and price setting - what it means to providers in the context of fee cuts. How organisations will need to respond, the risks and the opportunities.
Where to Next SaH prices?
We have invited IHACPA to present on their process and the likely outcomes in the next round of Government price setting.
Better Margins
An extended session on efficiencies that drive lower prices and enhance profitability. We will cover the four key areas home care organisations need to address:
Frontline workforce productivity
Maximising billable hours in the new ‘Care Partner’ role
Increasing management spans of control
Enhancing ‘shared services’ processes
Improving Market Share
The huge opportunity of 83,000 new packages this year, key factors to address including marketing strategy and competitor’s approaches.
Outsourcing Vs Insourcing
Does it make financial sense with new funding, pricing and compliance requirements to outsource or DIY?
Optimising Revenue
Unpacking the changes to client contributions and package utilisation - significant challenges for the revenue side of profitability.
Participant Comms: Issues and Opportunities
What works in difficult client communications such as price rises and rule changes. Practical tools and tips from those in the know.
Where to from here?
Putting it all together - a successful approach will be multi-factorial - a balancing act between making enough revenue to survive while being priced low enough to be competitive.
Speakers
Presenters who know practice, not just politics. Everything you need in a short, sharp and informative format.
Siobhain Simpson
Siobhain is a Partner at StewartBrown and genuinely passionate (everyone claims that, but she really is) about her work with numbers and non-profits. It’s not hard to get her wound up about what needs to change from improving data collection to better financial systems. She has built a reputation for straight talk and challenging what we need to change.
David Sinclair
David is a Partner at StewartBrown and specialises in providing professional services and advice to the aged care, disability and community services sectors, with a strong focus with not-for-profit providers. David heads the internal audit division and is also actively involved in our consulting and benchmark divisions. David has over 40 years’ experience in professional practice with a background in audit (internal and external), insolvency and a wide range of consulting assignments to a variety of industries.
Stuart Hutcheon
Stuart’s 25+ years involvement in the aged care, community services and not-for-profit sector has led to him being recognised as one of the sector’s leading assurance and professional advisors. He has considerable experience assisting providers with their financial viability and sustainability, to ensure they maintain strong financial health, efficient systems and adhere to strong governance and legislative requirements.
Roland Naufal
Roland has built (and at times threatened) his career by being outspoken about things that matter. He has over three decades of experience – from aged care CEO and Age Friendly Cities expert to the founder of DSC, Australia’s best known NDIS educators. This led him to ask the question: if radical honesty worked for Australia’s disability sector, then why not aged care, too? And here we are, folks.
Anna Millicer
Anna has spent the last 30 years in just about every area of the home care sector. With a foot firmly in both camps, she is great at aligning consumer and provider needs (no easy feat). Her relatable style for turning complex topics into consumer-friendly content have contributed to the success of her award-winning Home Care HQ newsletter.
Matt Hart
Matt is the Business Manager at Invox and has spent the last 13 years in leadership positions in community services. He has a whole bunch of experience as a Finance, Planning & Analysis (FP&A) Manager assisting business leaders on what to do next to better their bottom line. He’s the guy who pulls apart those unreadable government reports to deliver meaningful insights.
In partnership with
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We will continue to build the Invox reputation for delivering practical expertise without the bureaucratic mumbo jumbo.
Check out our special ticket deals to assist you to bring all the people that need to know - 5 for the price of 3 and 3 for the price of 2.
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Exact running times TBC as we confirm the agenda. Estimated run time is:
Wednesday 26th February, 10:45am - 3:45pm AEDT
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Easy. Choose the group price to purchase either 2 x ticket (and recieve a 3rd free) or purchase the buy 3, get 2 free package.
If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out. -
Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.
Payment terms are 14 days from invoice date.
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Yes! For 30 days following the event, recordings of the briefing will be accessible exclusively to attendees.
Please be advised that some sessions or interviews may not be included due to individual speaker requests.
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Yes! We’ll keep updating this page as more speakers are released!
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We will send the Zoom links to participants early February, or as they join thereafter.
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You can cancel your registration for a full refund up until Wednesday 29 January 2025. No refunds will be made after this date, however you can transfer your registration to another person at any time.