National CHSP Conference 2024
December 4th - 5th | In-person & Online
The New Aged Care Act
Changes to Compliance, Provider Obligations and Standards
Practical Tools & Techniques to Survive & Thrive
The next year will create more challenges for CHSP than the last decade. We are bringing together the experts and sector leaders to unpack the changes and assist services to shape their responses. We will continue the Invox approach of delivering straight-talking information that you need to know.
Explore the CHSP Conference 2024
Save on conference registration with a group booking! Bring your team: 5 tickets for the price of 3, or 3 for the price of 2.
Address the challenges and network with CHSP colleagues and leaders.
Putting CHSP front and centre
Resi care grabs all the attention, CHSP has been the poor cousin in aged care policy and funding for way too long. So, we are putting CHSP at the top of the agenda with this National Conference.
Come and join your colleagues and sector leaders at the first face to face National CHSP Conference since before the pandemic began.
2024 Program Overview
We’re currently building the detailed agenda and there’s a lot we are going to cover. We have already lined up some great speakers, here’s a glimpse of the key agenda issues so far:
The Big Picture and CHSP
The new Aged Care Act
Support at Home program - is CHSP a misfit?
A whole new world of compliance, the Strengthened Standards
Changes to Provider Obligations
Increasing pressures on CHSP service viability
The Challenge of Change
Consumer engagement requirements
What’s happening to Home Care Packages in 2025?
New registration and service categories
New assistive technology and home modifications program
The Integrated Assessment Tool
Insights from Sector Support & Development
SSD lessons - supporting service quality and capacity
Is bigger better - can small organisations survive?
Ensuring all staff have the right level of knowledge they will need
Engaging staff and boards on the change journey
Rural and remote issues and opportunities
Tools & Techniques for Transition
Successful business models & financial approaches
Consumer engagement that works
Future focused software & systems that fit CHSP services
Compliance approaches that are effective and efficient
Leadership lessons for change
The full Conference Program will be released in October.
Interested in sponsoring this event?
Meet our speakers
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Aaron Goldsworthy
Senior Consultant, Australian Strategic Services
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Agata Jarbin
CEO, healthAbility
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Anna Millicer
Founder, Get Smart Aged Care Consultancy
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Arthur Koumoukelis
Partner, Thomson Geer
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Gillian McFee
Director, Care Together Program, BCCM
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Janet Anderson
Aged Care Quality & Safety Commissioner
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Jodi Livesley
Sector Support & Development Officer, Wesley Mission
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Mathew Vlandys
CEO, Polixen
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Michael Bleasdale
Director, MOD.A
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Natasha Layton
Research & policy, Monash University
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Paul Sadler
Founder, Paul Sadler Consultancy
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Roland Naufal
Director, DSC & Invox
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Dr. Ricki Smith
CEO, Access Care Network Australia
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Siobhain Simpson
Partner, Stewart Brown
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Stuart Hutcheon
Partner, Stewart Brown
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Tara Russell
CEO, CTO
With more great speakers in the pipeline…
Who should attend
The program has been developed for CHSP leaders at every level. Every session will be focussed on management issues, operations or service needs.
Programs that need to know:
All CHSP services, including:
Meals programs
Respite supports
Home modifications programs
Domestic assistance services
Transport programs
Social support services
Allied health supports
Assistive technology providers
People that will benefit:
Board & Committee members
CEOs and Executive Leaders
Quality and Compliance staff
Managers and Service Leaders
Care Managers & Team Leaders
SSD staff
Volunteer leaders
Policy Makers & Academics
Advocacy staff
Join the conversation, in person or online.
Marvel Stadium, Melbourne
Marvel Stadium is right on the edge of the CBD, 20 minutes from the airport and a lovely place to network with home care colleagues. Views over Docklands and the oval let you know you are somewhere special.
Online
We’ve got a very accessible online option for people who cannot make it to Melbourne. Our team knows how to create a really engaging and interactive online experience where we know you will feel a real part of all the action.
Interested in sponsoring this event?
Tickets
This conference will not feature:
Sponsor’s sales pitch ‘presentations’
Residential care development plans
Powerpoint Annual Reports
Rusted-on Board member speeches
Think of the time you’ll save!
Looking for accommodation?
Invox has secured deals for delegates at these nearby hotels
Peppers Docklands Melbourne
This booking link has discounted rates already applied
Quest Docklands
Use the promo code - “CHSP2024” for discounted rates
Please note that there may be an occasion that a leisure special might be promoted from individual hotels whereby prices are cheaper than some promo rates, this will be visible on the above websites. Discounted prices subject to room availability.
Have questions?
We’ve got answers.
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Exact running times TBC as we confirm the agenda. Estimated run time is:
Wednesday 9:00am - 5:00pm AEST
Thursday 9:00am - 2:30pm AEST
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Easy. Choose the group price to purchase 3 x tickets for the price of 2. Either online or face to face (the discount is already applied to these prices).
If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out. -
Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.
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Yes! For 30 days following the event, recordings of the conference will be accessible exclusively to attendees. Please be advised that some sessions or interviews may not be included due to individual speaker requests.
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Yes! we’ll keep updating this page as more speakers are released!
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Not a formal dinner, however there will be Cocktails & Canapés available on the Wednesday evening.
Please ensure you purchase your Cocktail & Canapé tickets at the checkout, if you’d like to attend.
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We will send the Zoom links to online participants mid-November or as they join thereafter.
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You can cancel your registration for a full refund up until 14 days prior to the event. No refunds will be made after this point, however you can transfer your registration to another person at any time.
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We will progressively release session information as the finer details are confirmed. Please keep checking this event page in the lead up to the event.
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Absolutely! You will be served Morning Tea, Lunch and Afternoon Tea on site at the Marvel on the Wednesday during the conference programme breaks.
We are planning a big brunch on the Thursday to accommodate the slightly earlier finish.
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By Private Vehicle
• Enter the Marvel Stadium car park via Bourke Street - Car Park Entry A (left ramp)
• Park to the left of the venue and follow the signs to Gate 9
• Take the lift to Level 1 and follow the signs on to the arena
By Taxi
• Direct the taxi to stop on the Harbour Esplanade side of the venue
• Proceed up the steps next to AFL House turn to your right, proceeding to Gate 9 and follow the
signs on to the arena
By Tram
• The Latrobe Street, Bourke Street and City Circle trams can be utilised to get to Marvel Stadium. Please refer to the map once you alight the tram to ascertain the direction you need to travel to and around the venue to get to Gate 9
By Train
• Cross the Bourke Street Pedestrian Bridge from Southern Cross Station until you reach Gate 2. Turn to your left, walk to Gate 9 and follow the signs on to the arena