National CHSP Conference 2024


December 4th - 5th | In-person & Online


  • The New Aged Care Act

  • Changes to Compliance, Provider Obligations and Standards

  • Practical Tools & Techniques to Survive & Thrive

    The next year will create more challenges for CHSP than the last decade. We are bringing together the experts and sector leaders to unpack the changes and assist services to shape their responses. We will continue the Invox approach of delivering straight-talking information that you need to know.

REGISTER TO ATTEND

Explore the CHSP Conference 2024

Save on conference registration with a group booking! Bring your team: 5 tickets for the price of 3, or 3 for the price of 2.

Address the challenges and network with CHSP colleagues and leaders.

Putting CHSP front and centre

Resi care grabs all the attention, CHSP has been the poor cousin in aged care policy and funding for way too long. So, we are putting CHSP at the top of the agenda with this National Conference.

Come and join your colleagues and sector leaders at the first face to face National CHSP Conference since before the pandemic began.

2024 Program Overview

We’re currently building the detailed agenda and there’s a lot we are going to cover. We have already lined up some great speakers, here’s a glimpse of the key agenda issues so far:

The Big Picture and CHSP

  • The new Aged Care Act

  • Support at Home program - is CHSP a misfit?

  • A whole new world of compliance, the Strengthened Standards

  • Changes to Provider Obligations

  • Increasing pressures on CHSP service viability

The Challenge of Change

  • Consumer engagement requirements

  • What’s happening to Home Care Packages in 2025?

  • New registration and service categories

  • New assistive technology and home modifications program

  • The Integrated Assessment Tool

Insights from Sector Support & Development

  • SSD lessons - supporting service quality and capacity

  • Is bigger better - can small organisations survive?

  • Ensuring all staff have the right level of knowledge they will need

  • Engaging staff and boards on the change journey

  • Rural and remote issues and opportunities

Tools & Techniques for Transition

  • Successful business models & financial approaches

  • Consumer engagement that works

  • Future focused software & systems that fit CHSP services

  • Compliance approaches that are effective and efficient

  • Leadership lessons for change

Interested in sponsoring this event?

Meet our speakers

  • Aaron Goldsworthy

    Senior Consultant, Australian Strategic Services

  • Agata Jarbin

    CEO, healthAbility

  • Anna Millicer

    Founder, Get Smart Aged Care Consultancy

  • Arthur Koumoukelis

    Partner, Thomson Geer

  • Bronwyn Elbourne

    B Elbourne Consultancy

  • Carmel Court

    Carmel Court Advisory

  • Corrina Dutlow

    CEO, Australian-Filipino Community Services

  • Gillian McFee

    Director, Care Together Program, BCCM

  • Janet Anderson

    Aged Care Quality & Safety Commissioner

  • Jenny Beath

    Aboriginal Home Health at Australian Unity

  • Jennene Buckley

    Founder, Enkindle Consulting

  • Jodi Livesley

    Sector Support & Development Officer, Wesley Mission

  • Andrea Kurta

    CHSP Engagement, IDEAS

  • Julie Wilhelm

    Regional Positive Ageing Project Officer, Adelaide Hills Council

  • Kate Pascale

    Director, Kate Pascale and Associates (KPA)

  • Kim McLean

    Ageing and Sector Support, Orange City Council

  • Lisa Dean

    Regional Advisor, Diversity and Wellness, EACH

  • Lorraine Poulos

    Managing Director, LPA

  • Mathew Vlandys

    CEO, Polixen

  • Melanie Perks

    Sector Support & Development Manager, Ballarat Community Health

  • Michael Bleasdale

    Director, MOD.A

  • Natalie Millar

    Regional Advisor, Grampians Regional Sector Development Team

  • Natasha Layton

    Research & policy, Monash University

  • Pauline Crameri

    Senior Coordinator, Val’s LGBTI Ageing and Aged Care, La Trobe University

  • Paul Sadler

    Founder, Paul Sadler Consultancy

  • Rachael Speechly

    Area Manager, Meals on Wheels QLD

  • Robert Day

    Assistant Secretary, Harmonisation and Regulatory Strategy Branch, DoHAC

  • Roland Naufal

    Director, DSC & Invox

  • Dr. Ricki Smith

    CEO, Access Care Network Australia

  • Scott Lynch

    Founder & Managing Director at Community Therapy

  • Siobhain Simpson

    Partner, Stewart Brown

  • Stuart Hutcheon

    Partner, Stewart Brown

  • Tash Edwards

    Aged Care Strategist, Enkindle Consulting

  • Tara Russell

    CEO, CTO

  • Tim Hicks

    Executive General Manager Policy & Advocacy, Bolton Clarke

Who should attend

The program has been developed for CHSP leaders at every level. Every session will be focussed on management issues, operations or service needs.

Programs that need to know:

All CHSP services, including:

  • Meals programs

  • Respite supports

  • Home modifications programs

  • Domestic assistance services

  • Transport programs

  • Social support services

  • Allied health supports

  • Assistive technology providers

People that will benefit:

  • Board & Committee members

  • CEOs and Executive Leaders

  • Quality and Compliance staff

  • Managers and Service Leaders

  • Care Managers & Team Leaders

  • SSD staff

  • Volunteer leaders

  • Policy Makers & Academics

  • Advocacy staff

Join the conversation, in person or online.

Marvel Stadium, Melbourne

Marvel Stadium is right on the edge of the CBD, 20 minutes from the airport and a lovely place to network with home care colleagues. Views over Docklands and the oval let you know you are somewhere special. 

Online

We’ve got a very accessible online option for people who cannot make it to Melbourne. Our team knows how to create a really engaging and interactive online experience where we know you will feel a real part of all the action.

Interested in sponsoring this event?

Tickets

This conference will not feature:

  • Sponsor’s sales pitch ‘presentations’

  • Residential care development plans

  • Powerpoint Annual Reports

  • Rusted-on Board member speeches

Think of the time you’ll save!

Looking for accommodation?

Invox has secured deals for delegates at these nearby hotels

Peppers Docklands Melbourne

This booking link has discounted rates already applied

Quest Docklands

Use the promo code - “CHSP2024” for discounted rates

Please note that there may be an occasion that a leisure special might be promoted from individual hotels whereby prices are cheaper than some promo rates, this will be visible on the above websites. Discounted prices subject to room availability.

Have questions?
We’ve got answers.

  • Exact running times TBC as we confirm the agenda. Estimated run time is:

    Wednesday 9:00am - 5:00pm AEST

    Thursday 9:00am - 2:30pm AEST

  • Easy. Choose the group price to purchase 3 x tickets for the price of 2. Either online or face to face (the discount is already applied to these prices).

    If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out.

  • Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.

  • Yes! For 30 days following the event, recordings of the conference will be accessible exclusively to attendees. Please be advised that some sessions or interviews may not be included due to individual speaker requests.

  • Yes! we’ll keep updating this page as more speakers are released!

  • Not a formal dinner, however there will be Cocktails & Canapés available on the Wednesday evening.

    Please ensure you purchase your Cocktail & Canapé tickets at the checkout, if you’d like to attend.

  • We will send the Zoom links to online participants mid-November or as they join thereafter.

  • You can cancel your registration for a full refund up until 14 days prior to the event. No refunds will be made after this point, however you can transfer your registration to another person at any time.

  • We will progressively release session information as the finer details are confirmed. Please keep checking this event page in the lead up to the event.

  • Absolutely! You will be served Morning Tea, Lunch and Afternoon Tea on site at the Marvel on the Wednesday during the conference programme breaks.

    We are planning a big brunch on the Thursday to accommodate the slightly earlier finish.

  • HOW TO FIND YOUR WAY TO

    THE HORIZON ROOM

    Gate 5 , Level D

    By Private Vehicle • Enter the Marvel Stadium car park via Bourke Street

    - Car Park Entry A (down left ramp)

    – Car Park Entry B (up right ramp)

    • When you enter the car park drive halfway down and park to the right side of the venue and proceed to the B3 Gate 5 lifts

    • Take the lift to Level D

    By Taxi

    • Direct the taxi to stop at Bourke Street side of the venue

    • Proceed up the steps and turn to your right, proceeding to Gate 5

    By Train

    • Cross the Bourke Street Pedestrian Bridge from Southern Cross Station

    • When you get to the stadium, turn to your right, proceeding to Gate 5

    By Tram

    • The Bourke Street, Collins Street, Latrobe Street and City Circle trams can be utilised to get to Marvel Stadium.

    Please refer to the map once you alight the tram to ascertain the direction you need to travel to and around the venue to get to Gate 5