Care Manager
Forum
A dedicated space for everyone in your organisation involved in Care Management to prepare for Support at Home and the new Aged Care Act.
Wednesday, 19 March 2025
9.30am - 3:30pm AEDT
In-person (Melbourne) & Online
Care Managers are in the hot-seat with Support at Home reforms.
While juggling all the responsibilities of the current Home Care Packages program you’ll be navigating the complex new requirements of Support at Home.
Your participants and families are also looking to you to keep them across all the details, changes and updates.
That’s a lot to handle.
We’ve created this forum for Care Managers to build a shared understanding and prepare for Support at Home.
We value your time.
All topics relevant to the Care Management role, including:
A tailored overview of Support at Home reforms specific to Care Management
The bits of the Aged Care Act that will impact your work
How to deliver champagne care management on a beer budget (Strengthened Standards and compliance)
How to prepare your grandfathered and transitional participants
Efficient ways to transition from HCP care plans to Support at Home
Program Outline
The Big Picture: Tailored to What Matters Most for Care Managers
Understanding the changes ahead for your role. The new system treats participant cohorts differently, and so must you.
Unpacking Key Elements of the Aged Care Act
The Rights-based Act and how this will change the way you work with participants and their supporters.
The Support at Home Handbook: Theory into Practice
Putting the information in the Support at Home handbook into your everyday care management practice.
Handling Complex Participant & Provider Relationships
Managing complex relationships while keeping participant rights and provider obligations top-of-mind.
Care Management on a Shoestring Budget
Balancing Grandfathered and Honeymooner participant care management and the expectations of the Newbies as they enter Support at Home.
What’s in a name?
Care Manager to Care Partner, Consumer to Participant.
It's more than just semantics. The changing mindset and participant expectations.
Participant Communication and Capacity Building
Streamlined communication
Participant self-assessments
A fresh perspective on ‘old school’ care management techniques
The Future of Documentation
Actionable examples of new practice methodologies.
Integrated Assessments and classifications
Onboarding
Care Plans & Annual Reviews
Who should attend?
Whether you are a large, medium or small provider, this Forum is laser-focused on your care management model and practices.
Care Managers
Care Coordinators
Team leaders & Program Managers
Senior Managers wanting to understand the detail of Care Management in SaH
Speakers
Our Invox experts and Forum presenters know what’s required of your role because they’ve been there themselves and understand the challenges you face. Together we’ll start planning the actions you can take to manage the changes ahead and you’ll be supported by your sector colleagues who are all in the same boat!
Meredith Coote
Meredith has 39 years experience in Disability, Aged Care, Mental Health and Adult Guardianship. Meredith has worked in both highly reactive and strategic environments in Aged Care. She has a passion for purpose, human rights and social change.
Anna Millicer
Anna has spent the last 30 years in just about every area of the home care sector. With a foot firmly in both camps, she is great at aligning consumer and provider needs (no easy feat). Her relatable style for turning complex topics into consumer-friendly content have contributed to the success of her award-winning Home Care HQ newsletter.
Angus Kerr
As a Social Worker with a background in case management, Home Care Package provider management, aged care consultancy, community support and advocacy, Angus Kerr brings a wealth of experience and dedication to his current roles as Managing Director or LiveWell Care and Care Finder Program Manager at COTA Victoria.
Kathy Day
Kathy Day holds a Master of Nursing, Master of Business Leadership, and Advanced Diploma of Management. Kathy was Vice Chairperson of the CMSA for over five years and helped develop their Case Manager Certification content and process. Kathy has worked in Executive Management in rural, regional and metropolitan community heath organisations and acute health settings, and as a consultant for over 25 years.
Paul Sadler
Few people have as much experience in the aged care sector as Paul. 37 years, to be exact. He’s been a national and state CEO of aged care industry associations, CEO of a major aged care provider, and influencer of ageing policy, disability and community care programs for both national and state governments. He actually enjoys staying on top of the detail and is always ready to share his wisdom and insights (which comes in kind of handy).
With more great speakers to be announced!
We will continue to build the Invox reputation for delivering practical expertise without the bureaucratic mumbo jumbo.
Our special ticket deals will assist you to bring all the people that need to know.
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Exact running times TBC as we confirm the agenda. Estimated run time is:
Wednesday 19th March, 9:30am - 3:30pm AEDT
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Easy. Choose the group price to purchase either 2 x ticket (and recieve a 3rd free) or purchase the buy 3, get 2 free package.
If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out. -
Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.
Payment terms are 14 days from invoice date.
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Yes! For 30 days following the event, recordings of the Forum will be accessible exclusively to attendees.
Please be advised that some sessions or interviews may not be included due to individual speaker requests.
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We will send the Zoom links to participants early March, or as they join thereafter.
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You can cancel your registration for a full refund up until Friday 28 February 2025. No refunds will be made after this date, however you can transfer your registration to another person at any time.