At Invox, our team of experienced experts are here to support the home care sector to strive for best-practice across every part of your organisation. Our ‘Role-Ready’ sessions will help you plan and prioritise what needs to be done to ensure you’re ready for the changes coming in 2025.
SaH Role-Ready Session
Quality Managers
Flexible rescheduling
Change up to 24 hours before.
Max 20 people per session
Who’s it for?
Quality Managers who know the importance of planning ahead for the changes associated with Support at Home and the Strengthened Quality Standards.
Why attend this session?
Partner with our Invox experts who know your role from the inside and have experienced your management challenges first-hand. Together we’ll help you create an action list to tackle all the changes ahead and feel supported by sector colleagues who understand the complexities of your important leadership role.
Session details
1hr 45mins of information and interaction with subject matter experts to address the key issues, including:
Compliance requirements
Risk management issues
Communication plans
The new participant fee structure and quarterly budgets
The new clinical care and non-clinical staff requirements
The new assessment system and classification system
Quarterly budgets and the new participant fee structure
How Home Care Package recipients will transition into Support at Home
Similar events
Register Here
Facilitators
Anna Millicer
Anna has spent the last 30 years in just about every area of the home care sector including stints at ACCPA and COTA Australia. As well as leadership roles and hands-on experience as a care manager, she has undertaken an extensive range of Home Care & CHSP quality reviews, led training & professional development throughout the sector and coordinated numerous home care provider and consumer-focused projects.
Bronwyn Elbourne
With decades of experience in home care services, Bronwyn is ideally placed to support people and organisations in the transition to Support at Home. Bronwyn is a highly motivated leader with a great communications style. Her broad expertise includes a focus on quality, innovation and improving services at the frontline.
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No. One registration is for one learner. We value the intimacy of our workshops and cap the numbers at a group size that works best for the content.
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Sure do. Just select 'Pay by Invoice' as your payment method when you check out and you'll automatically receive a tax invoice.
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Get 20% off when you buy 5 or more places (simply check out using the group price). For discounts on more than 10 places, email admin@invox.com.au
NB: 'Places' refers to the total number of registrations made and can be spread across any number of courses or learners. -
Yes! Zoom can accommodate this, we'll provide instructions on how to activate this during the workshop.
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We get it. Things change, stuff happens. You can cancel your spot and request a full refund if you let us know 7 (or more) days in advance. Alternatively, you can change the name on your booking or switch dates one day before the workshop (take note, switching dates is subject to availability and can only be done a maximum of 2 times).
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We’ll send the Zoom link one business day before your workshop so you can easily find it on the day.
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Yes! Everyone is issued with a certificate of completion upon finishing the training.
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No. We want to maintain the intimacy of this workshop and allow people to freely share their concerns and challenges. For this reason, we don't record this workshop.