T’was the night before (a Support at Home) Christmas

Analysis
Written By Roland Naufal

T’was the night before Christmas
And all through the land
People wondered what happened
To the changes they'd planned

 They count minutes in resi
They're like dogs with a bone
But the years they go by
For support at home

 The Commissioners said
Homecare's top of our list
Now another two years!
Is there something we've missed?

 When looking for answers
Or searching for blame
The delay's our fault
We're not ready (again)

 Wait just a minute!
That's the first law of spin
When something we promised
We just cannot do
We reframe the problem, then
Blame it on you

 Nothing runs as it should
It's got something shocking
Then they drop a new Act
In our Christmas stocking

 They can keep making changes
We'll always be there
The support at home crew
The people who care

 Enough with the gripes
Let's have Christmas cheer
Merry Christmas from Invox
and Happy New Year!

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Roland Naufal

Roland Naufal

Roland has built (and at times threatened) his career by being outspoken about things that matter. He has over three decades of experience – from aged care CEO and Age Friendly Cities expert to the founder of DSC, Australia’s best known NDIS educators. This led him to ask the question: if radical honesty worked for Australia’s disability sector, then why not aged care, too? And here we are, folks.

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Roland Naufal

Roland’s three decades of disability experience and insistence on doing things better have earned him a reputation as independent and outspoken. He is known for finding hidden business opportunities and providing insights into the things that matter in disability. Roland worked extensively on disability deinstitutionalisation in the early 90's and has lectured on the politics and history of disability. From 2012-2014, he consulted on NDIS design for the National Disability & Carer Alliance and was the winner of the 2002 Harvard Club Disability Fellowship. Roland has held leadership roles in some of Australia’s best known disability organisations and is now one of Australia’s most knowledgeable NDIS consultants and trainers.

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What you need to know: Aged Care Act Exposure Draft & Support at Home program