Finally, we have the missing pieces of the puzzle — the rules that detail the requirements of Support at Home in practice.

Get tickets
Pre-sale ends 24th April

— and with it, we finally have the answers to what’s expected of providers.

This 5-hour online session will take you through the legal, financial and compliance layers of the Rules - then shift into what that means in practice.

You’ll hear from sector legal experts Russell Kennedy, financial specialists StewartBrown, and the Invox team who’ll help unpack what it all means for your operations.

The essential ‘stage 4b’ of the draft
Aged Care Rules is here

Interested in Sponsorship or Branding Opportunities?

This Essential Briefing will cover:

The Big Picture

The Aged Care Rules and the broader Support at Home reforms - the impact on providers.

The Legal Requirements

With Russell Kennedy

  • Status of service delivery branches

  • Service agreements (incl. changes and variations)

  • Continuity of services (incl. security of tenure)

Understanding the financials

With StewartBrown

  • Classification levels

  • Payments and claiming (incl. evidence requirements)

  • Contributions, grants and subsidies

  • Debt collection

The Compliance Framework

With Russell Kennedy

  • Provider registration conditions and obligations

  • Financial and prudential standards

  • Quality indicators

  • Reportable incidents

Live Q&A

BYO questions. There’s plenty of space to get into the details that matter most to you.

Why attend?

This isn’t a summary of what you already know — the industry experts will unpack the rules, how they change your responsibilities, and what you’ll need to do next.

You’ll walk away with:

  • Expert insights from legal and financial leaders

  • Clear actions for your team to take now

  • A practical lens on reform — no fluff, no policy spin

Speaker line-up

Our Invox experts and presenters know what’s required of your role because they’ve been there themselves and understand the challenges you face. Together we’ll start planning the actions you can take to manage the changes ahead and you’ll be supported by your sector colleagues who are all in the same boat!

Anita Courtney
Partner, Russell Kennedy Lawyers

Anita is a Principal in Russell Kennedy's aged care team and is a leading lawyer in the Aged Care area. She assists aged care providers to understand and comply with their responsibilities under the Aged Care Act 1997 and helps providers to deal with the Aged Care Quality and Safety Commission and difficult consumers.

She is currently assisting providers in understanding the New Aged Care Bill and was named the Melbourne Retirement Villages and Senior Living Law "Lawyer of the Year" in the 2025 edition of Best Lawyers in Australia.

David Sinclair
Partner, StewartBrown

David is a Partner at StewartBrown and specialises in providing professional services and advice to the aged care, disability and community services sectors, with a strong focus with not-for-profit providers. David heads the internal audit division and is also actively involved in our consulting and benchmark divisions.

David has over 40 years’ experience in professional practice with a background in audit (internal and external), insolvency and a wide range of consulting assignments to a variety of industries.

Anna Millicer
Founder & Director, HomeCare HQ

Anna has spent the last 30 years in just about every area of the home care sector. With a foot firmly in both camps, she is great at aligning consumer and provider needs (no easy feat). Her relatable style for turning complex topics into consumer-friendly content have contributed to the success of her award-winning Home Care HQ newsletter.

Paul Sadler
Principal, Paul Sadler Consultancy

Few people have as much experience in the aged care sector as Paul. He’s been a national and state CEO of aged care industry associations, CEO of a major aged care provider, and influencer of ageing policy, disability and community care programs for both national and state governments. He actually enjoys staying on top of the detail and is always ready to share his wisdom and insights.

Matt Hart
Business Manager, Invox

Matt is the Business Manager at Invox and has spent the last 13 years in leadership positions in community services. He has a whole bunch of experience as a Finance, Planning & Analysis (FP&A) Manager assisting business leaders on what to do next to better their bottom line. He’s the guy who pulls apart those unreadable government reports to deliver meaningful insights.

We will continue to build the Invox reputation for delivering practical expertise without the bureaucratic mumbo jumbo. 

Our special ticket deals will assist you to bring all the people that need to know.

Have questions?
We’ve got answers.

  • Exact running times TBC as we confirm the agenda. Estimated run time is:

    Tuesday 20th May, 10am - 3pm AEST

  • Easy. Choose the group price to purchase either 2 x ticket (and recieve a 3rd free) or purchase the buy 3, get 2 free package.

    If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out.

  • Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.

    Payment terms are 14 days from invoice date.

  • Yes! For 30 days following the event, recordings of the Essential Briefing will be accessible exclusively to attendees.

    Please be advised that some sessions or interviews may not be included due to individual speaker requests.

  • We will send the Zoom links to participants early May, or as they join thereafter.

  • You can cancel your registration for a full refund up until Tuesday 06 May 2025. No refunds will be made after this date, however you can transfer your registration to another person at any time.